BaM Body and Mind Cleveland Ohio

This place is great. The location is easy to find, the service is some of the best I've come across, the lobby is comfortable if there is a wait, they don't rush you for a sale, and they have excellent products. Definitely worth checking out if this is your thing

I always order online and within an hour I pick it up. I haven't experienced any delays. And if you're in the Cleveland or Lorain area this place has the best deals. I regularly check online and no other stores compare in price. I also noticed that people saying that the staff is rude. I have not had any problem. They've been super friendly every time. I think the negative reviews are just crabby humans.

Worst dispensary. Will NEVER return.. First time visiting, staff was rude and unprofessional. While waiting for my boyfriend to complete his transaction a staff member told me to leave if I’m not buying anything so they could take another customer.. Guess you can’t go in to check it out? They obviously don’t want my business when I am ready to buy. Why waste my time taking my ID and letting me in the back? Also, products are mislabeled on their website. Nirvana has never treated me like this whether I was buying product or not. Nirvana will forever be getting my business and recommendation. This place is trash.

I called ten mins away to let them know I’ll be there soon. My order was READY. It was before 9pm. But she said they close at 8:45 and not to come. I have been a medical patient for 4 years and nobody has ever turned me down, especially when I’m literally ON MY WAY and the order is ready and Id be there before the closing hours posted. It’s bad business. Why are your hours as 9pm if you refuse customers at 8:45pm that have already placed orders? At least make clear on your site that you do not take any more people after 8:45, and CHANGE YOUR HOURS ON YOUR SITE TO 8:45!! I have severe chronic pain and ran out of my medicine and thought I could rely on a dispensary that’s open later, but no. Just a piece of advice, if a customer is calling you ON THEIR WAY, especially as a MEDICAL PATIENT, you do not turn them down. I worked in a business like this and you do not turn down customers who are actively en route and almost arrived. I am so dissatisfied that I will not return to this dispensary after being a customer for almost a year. Literally any other dispensary in the area is better than this one.

Go to Nirvana instead. They are doing some shady stuff with their pricing. You will order online and then magically the price isn't the same when you get to the store. They claimed I accidentally ordered medically online and tried to charge for $40 higher than the actual price, until I showed them on the iPad in their store. Their wait times are also way too long. This isn't a doctors office, it's a dispensary! Keep it moving!