OKAY Cannabis Dispensary Wheeling

They have a good bakery. Not a lot of selection and their processes is different than other similar shops. They have a lounge that you can use if and when you buy something from them... it's a great place come check it out.

I went for baked bingo on Tuesday, and I had a blast! You have to buy something to get a bingo board, but they have a $10 and under section so you don’t have to break the bank to play. But they give away goodies during bingo in the lounge, the atmosphere was fantastic. THE WINGS!!! The BBQ wings they serve were hands down some of THE BEST WINGS IVE EVER HAD!! Buffalo Wind Wings and wings too have nothing on Okay wings. I will now be a proud regular on game nights and for the wings alone.

Went last night to celebrate my bday with a group of friends. A highly unsatisfying experience since changing ownership. First, the communications infrastructure seems broken between the space and their third-party reservation services. After receiving day-of confirmations for our reservation from the third party, the staff was baffled when we arrived. The entire Wheeling building was rented, which was not communicated when upon booking (weeks beforehand). They gave odd and unprofessional reasons for the reservation being lost. After this, they encouraged us to shop in the Dispensary and said we *could* be seated after purchasing. The sales rep inside the Dispensary was smug, bored, pushy for the sale. We were then told that our table would be ready shortly... only to be left unattended for 45 minutes. It felt like a neglectful effort to expedite our departure. After sitting for this duration, a supervisor finally appeared. They said that we couldn't be hosted after all, made an odd excuse about a call center, and sent us on our way with some free samples. One of the most appalling hospitality experiences (or, lack thereof) I have experienced. I have never felt more unwelcome somewhere, and we will not be returning. The entire operation felt very dishonest and unpleasant. Incredibly unaligned with the brand name.

Facility was nice and cute inside. Scheduled a reservation over 24 hours in advance for the lounge, even put for occasion “Birthday” for my brother. We show up 15 minutes before our reservation, welcomed by the front desk asking if we were there for the dispensary. Explained our planned reservation and visit, to get told they had a Private Party that had reserved the Lounge. Blaming marketing and complaining about how the Private Party is being rude and annoying to them as the staff. Horrible experience to drive an hour with no heads up or call. Does the staff even check the online scheduling? Very dissatisfied with the service at this location. Will not be rescheduling due to poor communication and clearly unprofessional staff blaming others and complaining about their current customers to new customers….

My 3rd and favorite of all the US consumption cafes I’ve visited. So friendly, amazing attentive staff and selection. Any and all Chicago area smokers should go!!!!!!