STIIIZY Palm Desert Dispensary (Off HWY 11)

If I could give 0 stars I would!! DO NOT come here!!! I came to this store for the first time in June with friends. Since we’re new to the location, we had to have our medical cards verified — no problem, right? After my friends had their cards checked, I was singled out and harassed by an employee. She told me I needed a digital copy of my med card (I had a printed version which has been enough for the COUNTLESS dispo’s I’ve been to), and that I needed to email my information to the store… When I pulled up the file to send, this woman tells me it’s not enough because it was ‘jpg’ format and not ‘pdf’ format… What?????? Now, I’d be more understanding if this was some oddly intense protocol enforced on all med card holders, but my friends information was only checked once (and it was the allegedly forbidden printed paper. ummmm, security issue much?) Same staff member then tells me I need to contact my DOCTOR on this random afternoon to send me a pdf version of the file. By this point my friends had already checked out and there’s a huge new line of people behind me. I’m in tears because the staff is humiliating me, and im scrabbling to find the number of my doctor — hoping they’d even answer. My provider did respond luckily, but laughed when I told them the ridiculous quest this store had me on. The cherry on top was after all this abuse from the staff, they sent me to the back of the line to wait all over again (and basically ignored me at the register). That’s not customer service babe! TLDR; DO. NOT. COME. HERE!!!!! Especially if you are a younger or disabled person! What the staff here failed to realize is that med cards are medical. Sure, it’s easy to target a younger person, but I’m going to a dispensary for a reason. The situation I was put in by these employees was extremely stressful, and that is a legitimate medical risk for me! If you’re in Palm Desert and want somewhere that is safe/inclusive, I HIGHLY suggest “The Leaf.” Incredible staff and security who made me feel welcome, had AMAZZZZZING deals, and took my disability seriously :) My wonderful time at The Leaf reminded me why I DONT go to stiiizy.

Nicole is always great and incredibly helpful! The security is often masked, which is a really heartening thing to see, which helps me feel like less of a weirdo. Great sales, great place! Parking lot is a lil tight.

Sara is awesome. She was friendly and helpful. She has good product knowledge and made some great recommendations based on what I was looking for. A true bud tender for sure.

Long time cannabis user, I always come here for the great prices on concentrates. It helps that the staff is knowledgeable and kind, Joseph the security guard there is also very welcoming. Solid store.

Haley aka “babydoll” was very knowledgeable and had great customer service. She listened to what I was looking for and suggested exactly what I needed. I will definitely be coming back because of her.