Sunnyside Framingham Cannabis Dispensary

Bud tenders are amazing as usual. Though I had a little problem about a veterans discount, which they had stated they discontinued, but their website still had it on. So the district manager stepped up and Took care of that veteran discount, that's the type of customer service, everybody should get So once again, guys, thank you . But I am concerned because Sunnyside has stopped giving a veterans discount on a regular basis. What should be given to every single veteran on any day. Sunnyside, correct this issue, stop taking it away from us. Veterans and putting the money in your pocket, that part of the message is for corporate or the owner. Your staff who do all of the work in your stores are amazing people. Let them take care of there veterans

After the Worcester location failed me, I get met with a 25 minute wait time to return a broken vape cart. The kid (I say kid because he looked like he just graduated) tells me I have a problem with my vape battery. I know that Isn't the case, but I humor him and show him the 3 batteries I have in my pocket. The cartridge doesn't work in all three. 'Well, all your batteries must be broken.' Now, even though I had my receipt, the original packaging and a 100% unused product, I didn't get an exchange or even a refund. Not even a sorry. Just an offer to buy a new cartridge and pen. Not a good feeling. Will be going elsewhere and I highly encourage everyone else to do the same. What happened to Sunnyside? Used to be the best dispensaries and now it's all low energy employees with terrible attitudes.

Thank God the worker Bino was working today! I enjoy when he is on the register. It's easier to communicate because he always has a can do attitude and makes me feel welcome. He gives a lot of great information on different flowers and he gives me the information I need or points me to the right person if I need anything else. I recently became a med patient. My first encounter being a med patient at Sunnyside I was met by a very disrespectful woman. She made it seem as if med patients were an annoyance and we are not welcome at Sunnyside. For example she grunts extremely loudly when they announced that there is a med patient instead of recreational. Please keep bino on med because of him I'm able to give three stars.

Very rude employee at the med desk. Sighed very loudly when I walked up and several times during the interaction. Throwing the pen down onto the desk, literally PUNCHING these keys, when so far all I had said was hi. In response, all I got was a hand expecting my ids. She then goes downstairs to grab my items, which I realized when she came back, but as someone in customer service you usually explain why before you walk away mid interaction (after typing for literally 5 mins) The whole thing just felt very unprofessional. Vapes were fine but I didnt get anything I couldnt get somewhere else more friendly, which I will be doing in the future.

You guys always close without warning on random days and don’t update your website nor does anyone answer the phone. It blows to make the whole trip out there just for there to be a Paper sign on the door, saying your closer that day. That’s bull. This location is unreliable. I will not be going here anymore despite years of going here. I’m extremely disappointed. This is the fourth time this has happened. This is not a one off.